DIGITIZE PROPERTY OPERATIONS TO INCREASE EFFICIENCY, SAVE MONEY, AND WOW YOUR OCCUPIERS

When it comes to occupier experience, some of the elements that seem the simplest are actually potentially the most challenging. How can you keep all of your documents together, when you have different occupiers, properties, and policies? What is the best way to make maintenance pain-free and bookings frictionless? Spaceflow Digital Operations is the answer.

Business people walking into building

Welcome to frictionless

The most successful landlords know that fine details of the occupier experience can make or break a lease renewal. Spaceflow Digital Operations helps property owners make their buildings frictionless with a stressfree maintenance requests interface, powerful resource booking system, easy document sharing, and more.

Spaceflow Digital operations

Do more with less

With Spaceflow Digital Operations, you don’t need a separate maintenance management system, room booking platform, property communication tool, and knowledge base. Our solution does it all, saving your managers time and making the property experience that much simpler for occupiers.

DIGITAL OPERATIONS FUTUREPROOF BUILDINGS 
WHEN IT MATTERS MOST

Spaceflow app - Hybrid workplaces - Booking hot desks

POWER HYBRID WORKPLACES

Modern teams are spread between different working environments, with different people coming into the office on different days. Power your occupiers’ hot desking with native Resource Booking. Help your occupiers wow their clients with local entertainment hotspots listed in our Document Management System.

Spaceflow app amenities

APARTMENT LIFE, DONE BETTER

AC out in the heat of summer? Occupiers get instant communication and clear status updates with Spaceflow. Are residents competing to get time in the exciting amenities you installed, like fitness facilities or entertainment areas? Make it a breeze with Resource Booking.

Spaceflow Ticketing

Requests

Spaceflow’s Reqests module offers your property community a pain-free way to request and track maintenance orders. Meanwhile, your managers can respond and follow up on progress from one streamlined place.

Features:

Icon - Users can create tickets from anywhere

Users can create requests from anywhere

Icon - Respond to and close tickets remotely

Respond to and close requests remotely

Icon - View ticketing response trends over time

View request response trends over time

how does it work

How does it work?

01 The space manager creates customizable, space-specific request categories such as cleaning, maintenance or lease inquiries, and assigns relevant building staff to each category.

02 The tenant submits a new request by selecting the relevant category.

03 The request manager keeps track of each new request in their dedicated columns, such as new request, in progress or resolved; as well as the comment thread relevant to each request. This helps the tenant stay informed about the progress of each request.

04 The issue is resolved! The request manager marks the request as resolved. The tenant receives a satisfaction rating and gives feedback on the issue-resolving process.

As simple as it gets!

Spaceflow Document Management

Digital Documents

Spaceflow’s Document Management System gives your managers an easy way to share policies, notes, guides, and documentation with the people that need to see it. 

Features:

Icon - Share and view documents on demand

Share and view documents on demand

Icon - Set multiple levels of document access

Set multiple levels of document access

Icon - Increase information transparency

Increase information transparency

Spaceflow Document Management

VENDORS AND SERVICES

Manage your property’s vendors and service providers from one central hub. Improve the occupier experience with a local business directory and special discounts and perks.

Features:

Icon - Share and view documents on demand

Invite local businesses

Icon - Set multiple levels of document access

Share coupons

Icon - Increase information transparency

Build community loyalty

Spaceflow Resource Booking

Resource booking

Resource Booking allows your occupiers to reserve anything your building offers, from specific rooms to amenities as diverse as the rooftop deck or dry cleaning services. Plus, monetize anything you choose with our Payments functionality.

Features:

Icon - Anything in your property, reservable

Anything in your property, reservable

Icon - Streamline operation of shared spaces

Streamline operation of shared spaces

Icon - Uncover critical occupier needs

Uncover critical occupier needs

See the product in action - spaceflow demo


SEE THE PRODUCT IN ACTION
 

WHY DIGITAL OPERATIONS MATTER

Spaceflow manager

Decrease manager workload

With Digital Operations’ Reqests feature, managers can quickly respond to occupiers' service requests. Plus, different credential levels allow owners to assign maintenance staff, management staff, and other roles all with different requests response privileges.

Spaceflow app booking

Reduce hassles for occupiers

Instead of requiring lengthy old-school processes like keeping a physical room reservation book or confusing and hard-to-track dialogues through email, Spaceflow Digital Operations keeps every service and feature in your building easy to access.

Spaceflow app user

BOOST EFFICIENCY EVERYWHERE

Management and ownership teams that keep their operations digital experience numerous productivity benefits. Feedback processing is easier, sharing documents with occupiers is easier, and overall management response speed is boosted.

“The Spaceflow app made reporting and resolving maintenance issues easier. Thanks to Spaceflow, we are informed about the feedback immediately, we can react promptly and let our members know how we deal with it in real time. We also enjoy the possibility to inform our members about current happenings, both general and with regard to the building.”
Zeitgeist Asset Management
Spaceflow app - my space

THE WORLD GOES DIGITAL. SO DOES 
LIFE IN BUILDINGS

The property business is first and foremost about physical spaces. Nevertheless, enabling fully digital operations is crucial for real estate firms that want to excel. Nowadays it is not enough to simply build the best spaces. Digitizing your building generates greater value, and reduces costs and time spent performing tasks, which provides a decisive competitive advantage against other, less-digitized competitors.

Going digital requires that traditional management processes are optimized to be more efficient and impactful. The right digital tools provide shortcuts and built-in workflows so that this process is not a chore. Rather, it becomes an easily-implemented move towards greater property efficiency for occupiers, property managers, asset managers, and owners alike.

In a world where the risk of major disruptions like pandemics is the norm, adopting new technologies is no longer optional. Buildings need to be easily accessible, safe, and massively beneficial to productivity. Digital tools are the answer.

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