DIGITIZE PROPERTY OPERATIONS TO INCREASE EFFICIENCY, SAVE MONEY, AND WOW YOUR OCCUPIERS
When it comes to occupier experience, some of the elements that seem the simplest are actually potentially the most challenging. How can you keep all of your documents together, when you have different occupiers, properties, and policies? What is the best way to make maintenance pain-free and bookings frictionless? Spaceflow Digital Operations is the answer.
Welcome to frictionless
The most successful landlords know that fine details of the occupier experience can make or break a lease renewal. Spaceflow Digital Operations helps property owners make their buildings frictionless with a stressfree maintenance requests interface, powerful resource booking system, easy document sharing, and more.
Do more with less
With Spaceflow Digital Operations, you don’t need a separate maintenance management system, room booking platform, property communication tool, and knowledge base. Our solution does it all, saving your managers time and making the property experience that much simpler for occupiers.
DIGITAL OPERATIONS FUTUREPROOF BUILDINGS
WHEN IT MATTERS MOST
POWER HYBRID WORKPLACES
Modern teams are spread between different working environments, with different people coming into the office on different days. Power your occupiers’ hot desking with native Resource Booking. Help your occupiers wow their clients with local entertainment hotspots listed in our Document Management System.
APARTMENT LIFE, DONE BETTER
AC out in the heat of summer? Occupiers get instant communication and clear status updates with Spaceflow. Are residents competing to get time in the exciting amenities you installed, like fitness facilities or entertainment areas? Make it a breeze with Resource Booking.
StreAMLINE AND OPTIMIZE EVERY PART OF YOUR OCCUPIERS’ DAYS
Your occupiers have a million things to do every day. Give them a powerful yet simple tool to boost to enable more convenient building experiences.
Requests
Spaceflow’s Reqests module offers your property community a pain-free way to request and track maintenance orders. Meanwhile, your managers can respond and follow up on progress from one streamlined place.
Features:
Users can create requests from anywhere
Respond to and close requests remotely
View request response trends over time
How does it work?
01 The space manager creates customizable, space-specific request categories such as cleaning, maintenance or lease inquiries, and assigns relevant building staff to each category.
02 The tenant submits a new request by selecting the relevant category.
03 The request manager keeps track of each new request in their dedicated columns, such as new request, in progress or resolved; as well as the comment thread relevant to each request. This helps the tenant stay informed about the progress of each request.
04 The issue is resolved! The request manager marks the request as resolved. The tenant receives a satisfaction rating and gives feedback on the issue-resolving process.
As simple as it gets!
Digital Documents
Spaceflow’s Document Management System gives your managers an easy way to share policies, notes, guides, and documentation with the people that need to see it.
Features:
Share and view documents on demand
Set multiple levels of document access
Increase information transparency
VENDORS AND SERVICES
Manage your property’s vendors and service providers from one central hub. Improve the occupier experience with a local business directory and special discounts and perks.
Features:
Invite local businesses
Share coupons
Build community loyalty
Resource booking
Resource Booking allows your occupiers to reserve anything your building offers, from specific rooms to amenities as diverse as the rooftop deck or dry cleaning services. Plus, monetize anything you choose with our Payments functionality.
Features:
Anything in your property, reservable
Streamline operation of shared spaces
Uncover critical occupier needs
SEE THE PRODUCT IN ACTION
WHY DIGITAL OPERATIONS MATTER
Decrease manager workload
With Digital Operations’ Reqests feature, managers can quickly respond to occupiers' service requests. Plus, different credential levels allow owners to assign maintenance staff, management staff, and other roles all with different requests response privileges.
Reduce hassles for occupiers
Instead of requiring lengthy old-school processes like keeping a physical room reservation book or confusing and hard-to-track dialogues through email, Spaceflow Digital Operations keeps every service and feature in your building easy to access.
BOOST EFFICIENCY EVERYWHERE
Management and ownership teams that keep their operations digital experience numerous productivity benefits. Feedback processing is easier, sharing documents with occupiers is easier, and overall management response speed is boosted.
“The Spaceflow app made reporting and resolving maintenance issues easier. Thanks to Spaceflow, we are informed about the feedback immediately, we can react promptly and let our members know how we deal with it in real time. We also enjoy the possibility to inform our members about current happenings, both general and with regard to the building.”
THE WORLD GOES DIGITAL. SO DOES
LIFE IN BUILDINGS
The property business is first and foremost about physical spaces. Nevertheless, enabling fully digital operations is crucial for real estate firms that want to excel. Nowadays it is not enough to simply build the best spaces. Digitizing your building generates greater value, and reduces costs and time spent performing tasks, which provides a decisive competitive advantage against other, less-digitized competitors.
Going digital requires that traditional management processes are optimized to be more efficient and impactful. The right digital tools provide shortcuts and built-in workflows so that this process is not a chore. Rather, it becomes an easily-implemented move towards greater property efficiency for occupiers, property managers, asset managers, and owners alike.
In a world where the risk of major disruptions like pandemics is the norm, adopting new technologies is no longer optional. Buildings need to be easily accessible, safe, and massively beneficial to productivity. Digital tools are the answer.