Newsec strengthens digital offering by partnering with Spaceflow to strengthen the customer experience.

Newsec is taking the next step in the development of its digital service offering and is partnering with Spaceflow to offer a Tenant Experience platform for commercial tenants. The service gives property owners the opportunity to build the customer offering of the future through a digital solution that strengthens the relationship between property owners and tenants.

The platform provides users with a complete digital experience that brings together property information, services, offers, and smart features in one platform. The solution is designed for everyday use and creates a more engaging, branded, and proactive tenant interface than traditional customer portals.

Newsec supports its clients throughout the implementation process and makes it easy for property owners to get started and quickly create value for their tenants.

“We are very excited to be able to offer this service to our customers. Digital solutions are becoming an increasingly important part of the customer experience, and with Spaceflow’s platform we can strengthen our customers’ offering to their tenants. This partnership is an important step in our ambition to unite management, technology and customer experience in an even smarter way,” says Carolina Wachtmeister, Head of Digital Services & Products at Newsec Property Asset Management Sweden.

"This partnership is an important step in our ambition to unite management, technology and customer experience in an even smarter way."
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^{Carolina Wachtmeister | Head of Digital Services & Products, Newsec}

“Through our collaboration with Spaceflow, we are taking the next step in creating a fully coherent experience where the physical space, the property, and our services are complemented by a strong digital dimension. We see great opportunities for our customers and their tenants with smoother communication, easier access to services and offers, and valuable insights for property owners who want to future-proof their management,” says Adriana Ståhlberg-Bruun, Head of Tenant Experience at Newsec.

“Newsec is a true leader in property management, and their commitment to providing best-in-class service to tenants is both clear and inspiring. We are proud to enable even stronger engagement for Newsec's clients and create unparalleled tenant experience. Moreover, Newsec will gain valuable data insights that support future-proof property management,” says Lukas Balik, CEO of Spaceflow.