TENANT EXPERIENCE TECH TO DRIVE MODERN BUILDINGS
With the right digital layer, your building is no longer just concrete and rebar. Our tenant experience operating solution keeps your property future-proofed for an ever-changing world and drives greater tenant satisfaction, engagement, and efficiency whether your property is a build-to-rent apartment, student accommodation, coliving space or an office building.
THE CHALLENGE FACING LANDLORDS
ALL-IN-ONE SOLUTION FOR
BUILT FOR REAL ESTATE INNOVATORS
Only the most innovative firms are able to stay ahead of the rapidly changing real estate industry. Spaceflow empowers the innovators with a modular tenant experience solution that offers property teams exactly what they need, when they need it.
How Spaceflow helps:
Improve tenant satisfaction by making maintenance pain-free. Set up request categories, permissions, selectively involve the right managers, and track communication all from our app.
How does it work?
01 The tenant manager creates customizable, space-specific request categories such as cleaning, maintenance or lease inquiries, and assigns relevant building staff to each category.
02 The tenant submits a new request by selecting the relevant request category.
03 The tenant manager keeps track of each new request in their dedicated columns, such as new request, in progress or resolved; as well as the comment thread relevant to each request. This helps the tenant stay informed about the progress of each request.
04 The issue is resolved! The tenant manager marks the request as resolved. The tenant receives a satisfaction rating and gives feedback on the issue-resolving process.
As simple as it gets!
Organize and share important documents with your occupiers. Distribute leasing agreements, building policies, floor plans, fire escape routes and other critical documentation from anywhere.
Let your space users reserve any space or amenity in your building. From parking to meeting rooms, Resource Booking makes your space frictionless.
Messages & Groups
Do your tenants want to plan a small group event, or connect with each other?
Allow tenants to socialize, plan events, coordinate meetings, and discuss building news via one-on-one or group messaging. Help all building occupants communicate better, from one channel.
Empower your tenants with a user-friendly newsfeed where both building management and users can share events, polls, news, announcements – you name it.
Plus: For any type of content you share, you get instant feedback with likes and comments from your community.
Plan and execute events that wow your occupiers with Spaceflow’s suite of tools. Let managers and space users alike post, share, and publicize events for your community.
Vendors and services
Manage your property’s vendors and service providers from one central hub. Improve the occupier experience with a local business directory and special discounts and perks.
Decrease your reception workload and enable disruption-free space access for clients and guests by allowing your space users to invite and pre-register visitors. Empower your managers with visitor analysis tools that help them understand and respond to visitor trends.
Allow occupiers to access your building with just their phone and the Spaceflow app. Set access controls and track access trends over time.
Smart metering (ESG)
Monitor your building’s vital data on energy consumption, air quality, occupancy level and more, all in one easy-to-read dashboard. Ensure compliance with national and local requirements, as well as your company’s and your tenants' ESG goals. This helps you optimize your operations, use energy efficiently, reduce costs, and reach sustainability targets.
How does it work?
01 Analysis of your properties, review of technology used
02 Transferring the data from the existing sensors to the Spaceflow platform via an API integration
03 The data is displayed in the Spaceflow admin dashboard and the Spaceflow app
Our OS is the heart and soul of Spaceflow. It enables a fully modular approach to digital building operations, supplemented by strategic integrations with your sensors, access control tools, and other partners. With the OS available in all plans, you can easily set up both portfolios and single properties and analyze all your data.
Allow your building staff to manage parcel deliveries, and your tenants to track upcoming parcel orders and their status, stress-free. Once the courier delivers the parcel, the tenant receives a push notification that the package is ready to be picked up. No need to download any other app: Spaceflow offers native integrations with parcel management providers like Blocks, MyPup or Parcel Tracker.
Not sure how satisfied your tenants are with the life in the building or what amenities or events you should introduce?
Establish a true understanding of tenants' needs and demands via polls, and provide solutions to their challenges. Improve their satisfaction by letting them know that they're heard.
SPACEFLOW ADMIN DASHBOARD
Our Admin Dashboard is the digital command center for management staff. Use it to stay on top of building communications, iterate based on detailed analytics, and provide valuable services when occupiers need them most.
SPACEFLOW MOBILE APP
The Spaceflow tenant experience mobile app requires no training for managers and users alike. Simply navigate to the features you want to engage with and tap away!