TECHNOLOGY TO DRIVE MODERN OFFICE AND APARTMENT BUILDINGS
With the right digital layer, your building is no longer just concrete and rebar. Our tenant experience operating system keeps your property future-proofed for an ever-changing world and drives greater satisfaction, engagement, and efficiency whether your building is a build-to-rent apartment, student accommodation, coliving space or an office building.
THE CHALLENGE FACING LANDLORDS
Your property might offer great amenities but it faces tough challenges and competition. Inefficient management processes can boost operating expenses. Lack of insight into tenant needs often leads to disappointed occupiers that don't renew. And increasing focus on ESG measurement from investors, occupiers, and governments is challenging to keep up with.
ALL-IN-ONE SOLUTION FOR
TENANT EXPERIENCE
Spaceflow delivers a single digital link to services, amenities and smart building features. It combines the tech and systems you need to make your building frictionless for occupiers and easy to control for managers: data visualization tools, ESG analytics features, access and visitor management, communication, reservations, and beyond.
BUILT FOR REAL ESTATE INNOVATORS
Only the most innovative firms are able to stay ahead of the rapidly changing real estate industry. Spaceflow empowers the innovators with a modular solution that offers property teams exactly what they need, when they need it.
How Spaceflow helps:
Increase rental rates
Boost retention
Offer personalized services
Slash OpEx and time sinks
Harness your ESG data
Leverage digital tools
INTRODUCING SPACEFLOW OS
At its heart, Spaceflow is a fully modular platform that gives landlords a distinct competitive edge. Our open API allows for customizations and integrations as well as scalable solutions for office and multifamily properties big or small. This means that no matter the size, layout, occupier population, or tech stack of your building, Spaceflow is ready to be your efficiency-increasing, experience-boosting partner.
PRODUCT OVERVIEW
Issue reporting
Improve tenant satisfaction by making maintenance pain-free. Set up ticket categories, permissions, selectively involve the right managers, and track communication all from our app.
Features:
Automatic ticket assigning
Gather ticket feedback
Ticketing dashboard
How does it work?
01 The tenant manager creates customizable, space-specific ticket categories such as cleaning, maintenance or lease inquiries, and assigns relevant building staff to each category.
02 The tenant submits a new ticket by selecting the relevant ticket category.
03 The tenant manager keeps track of each new ticket in their dedicated columns, such as new ticket, in progress or resolved; as well as the comment thread relevant to each ticket. This helps the tenant stay informed about the progress of each ticket.
04 The issue is resolved! The tenant manager marks the ticket as resolved. The tenant receives a satisfaction rating and gives feedback on the issue-resolving process.
As simple as it gets!
Digital documents
Organize and share important documents with your occupiers. Distribute leasing agreements, building policies, floor plans, fire escape routes and other critical documentation from anywhere.
Features:
Easy distribution of all important documents
Custom-defined categories
Set viewing privileges
Resource booking
Let your space users reserve any space or amenity in your building. From parking to meeting rooms, Resource Booking makes your space frictionless.
Features:
Watch trends
Easy resource setup
Customize booking length
OCCUPIER communication
Supercharge your community with a social media-style Newsfeed and messages function purpose-built to allow users to share content and events from across the building.
Features:
One-on-one and group messages
Schedule posts
Multi-level communication
Event management
Plan and execute events that wow your occupiers with Spaceflow’s suite of tools. Let managers and space users alike post, share, and publicize events for your community.
Features:
Monetization options
Set event capacities
Grow your community
Vendors and services
Manage your property’s vendors and service providers from one central hub. Improve the occupier experience with a local business directory and special discounts and perks.
Features:
Invite local businesses
Share coupons
Build community loyalty
Visitor management
Decrease your reception workload and enable disruption-free space access for clients and guests by allowing your space users to invite and pre-register visitors. Empower your managers with visitor analysis tools that help them understand and respond to visitor trends.
Features:
Track access via QR code
Speedy check-in via tablet
Review visit trends
Mobile access
Allow occupiers to access your building with just their phone and the Spaceflow app. Set access controls and track access trends over time.
Features:
Touchless access
Room-based access levels
Access control integrations
Smart metering (ESG)
Monitor your building’s vital data on energy consumption, air quality, occupancy level and more, all in one easy-to-read dashboard. Ensure compliance with national and local requirements, as well as your company’s and your tenants' ESG goals. This helps you optimize your operations, use energy efficiently, reduce costs, and reach sustainability targets.
Features:
Track your building's progress in ESG compliance
Decrease energy costs
Build your sustainable future
How does it work?
01 Analysis of your properties, review of technology used
02 Transferring the data from the existing sensors to the Spaceflow platform via an API integration
03 The data is displayed in the Spaceflow admin dashboard and the Spaceflow app
Spaceflow OS
Our OS is the heart and soul of Spaceflow. It enables a fully modular approach to digital building operations, supplemented by strategic integrations with your sensors, access control tools, and other partners. With the OS available in all plans, you can easily set up both portfolios and single properties and analyze all your data.
Features:
Portfolio and spaces settings
Tenant management
Building-to-tenant communication
Customisable building menu
Data and analytics
Access to API
Custom newsfeed tags
Create custom content categories according to the type of post that you wish to share. Events, news, polls, announcements… You name it.
Navigate through various types of tags and posts, as easy as it can get.
Features:
Create custom content categories
Let users filter content and switch between tags
View all content both on admin console and user app
Parcel management
Allow your building staff to manage parcel deliveries, and your tenants to track upcoming parcel orders and their status, stress-free. Once the courier delivers the parcel, the tenant receives a push notification that the package is ready to be picked up. No need to download any other app: Spaceflow offers native integrations with parcel management providers like Blocks, MyPup or Parcel Tracker.
Features:
Streamline parcel deliveries
Decrease receptionist workload
Declutter your mailroom
BUILT FOR REAL ESTATE INNOVATORS
Only the most innovative firms are able to stay ahead of the rapidly changing real estate industry. Spaceflow empowers the innovators with a modular solution that offers property teams exactly what they need, when they need it.
How Spaceflow helps:
Boost retention
Offer personalized services
Harness your ESG data
Leverage digital tools
SPACEFLOW ADMIN CONSOLE
Our Admin Console is the digital command center for management staff. Use it to stay on top of building communications, iterate based on detailed analytics, and provide valuable services when occupiers need them most.
Managing your buildings effectively
Data dashboards for investment decisions
Configuration of all modules and tenant-centric processes
SPACEFLOW MOBILE APP
The Spaceflow mobile app requires no training for managers and users alike. Simply navigate to the features you want to engage with and tap away!
Native design for iOS & Android
All for occupiers’ daily life in your property
Easy to use
SPACEFLOW INTEGRATIONS
Spaceflow integrates with a wide range of your other tech tools such as touchless access systems and sensor devices. Plus, custom integrations with anything not already supported are available as an add-on to the Spaceflow platform.
OUR INTEGRATION PARTNERS
ENSURING YOUR DATA IS KEPT
SAFE AND SECURE
Clients around the world trust Spaceflow to keep their data safe. We are fully compliant with GDPR in the development and operation of our platform.
End-to-end encryption
Industry leading availability
Support within EU & UK business hours
CERTIFICATIONS
Spaceflow helps properties attain industry-leading certifications like SmartScore and the WELL Building Certification. Our emphasis on enhancing productivity, health and wellbeing, community, sustainability, maintenance efficiency, and security makes achieving these prestigious credentials more attainable for property teams large and small.
USED AND LOVED BY:
SPACEFLOW IS FOR EVERY OCCUPIER AND EACH RESIDENT
Simplicity comes first
We designed Spaceflow from the ground up to be a simple yet powerful tool with no learning curve. Your managers and users won't need to be trained to use Spaceflow for their daily tasks, because the entire platform was built to be as accessible as it is powerful. Managers and users alike will be able to easily access everything they need to work, manage and live with our platform.
FOR EVERY KIND OF BUILDING
Spaceflow is the ideal digital layer for all types of properties. We’ve successfully deployed our solution at single- and multi-tenant office buildings, mixed-use properties, build-to-rent apartment buildings, co-living spaces, and everything in between.
easily customizable
Spaceflow scales to offer exactly what your team needs. Every Spaceflow plan includes our core OS, which includes fundamental functionalities like Newsfeed and Analytics. Beyond Spaceflow OS, clients can choose between four preset modules or customize their own solution from the ground up.
CLIENT STORIES
Ressourcerækkerne
Multifamily | 92 units
Rivercity Prague by CA IMMO
Prague | 127,000 sqm
Tribü by Danehurst/Eurofund
London | 50 units
"Spaceflow’s ticketing system has allowed us to better organise and prioritise our time spent at each of our properties, as well as helping us to set various KPI’s surrounding maintenance and cleaning issue resolve times, resulting in a more efficient operational process. Members also feel a higher sense of involvement in the community due to the suggestion feature in here."
THE TENANT EXPERIENCE YOUR OCCUPIERS WANT STARTS HERE
Streamline portfolio-wide operations. Activate every space in your building. Increase loyalty.
