OUR SOLUTIONS

EXTRAS

EXTRAS

Frequently asked questions
A Spaceflow representative will get in touch with you shortly to schedule an initial consultation over video-call. Based on your unique business requirements we will then proceed to schedule and propose a strategy to best meet your needs.
We use an easy process that typically looks something like this and can take anywhere from 1 week to 3 months based on your capacity and readiness to launch.
- Uncovering your needs
- Integrations, feature requests or other requests are solved
- Building profile set up
- Content is filled in
- Marketing campaign is sent out
- Go live to your occupiers! 🎉
We start off by uncovering your needs, set expectations and plan for the roll out during a kick-off call with your whole project team. Once we are all on the same page on how we can make sure you get the most out of the platform, it’s time to set up your first building profile/s with Spaceflow. Content is filled in the app and marketed by you, but we are here to support. And finally, the platform is ready for your occupiers to sign up.
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Space Settings
Manage your building levels and units, distribute responsibilities and rights to space managers, share important contacts between tenant groups and individuals. Everything your space users need to know is stored in one place, accessible anytime.
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Tenant Management
Assign tenant groups and individuals to one or multiple units, or building levels. Help tenant managers digitally manage rules and rights that apply to each tenant.
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Newsfeed
Important news and announcements get lost in the lobby pin-board or daily flood of emails? With Spaceflow newsfeed and push notifications, occupiers in your properties get all the building-related updates in real time.
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Single Sign On
Registration is as simple as it gets. All user groups can use Facebook or Google accounts, or Apple ID to sign in.
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Base Analytics
The Base Analytics dashboards are yourr entry-level of data insights on both portfolio and property levels. The dashboards answers the questions such as: How fast does your team solve maintenance issues? How is the user adoption and engagemenet? How many vendors and services are there?

Mobile Access
Keys or access cards get lost or forgotten too often? Dealing with new employees and tenants is a hassle? Manage all occupants' entry into your building and all of its lockable spaces from one app. Spaceflow offers native integrations with SALTO KS, HID, Accessy and NSP. Make physical keys and cards a thing of the past.

Parcel Management
The receptionist became a parcel manager because of Black Friday orders? Help tenants track parcel orders and their status. Once the courier delivers the parcel, the tenant receives a push notification that the package has arrived. No need to download any other app: Spaceflow offers native integrations with parcel management providers like Blocks, MyPup or Parcel Tracker.

Smart Metering (ESG)
Governments, society and tenants prioritize sustainable infrastructure. With smart metering, your occupiers are able to see their energy consumption, air quality, occupancy data, and more. The data is displayed both on the tenant app and admin console so that all parties can optimize their decisions, use energy efficiently, reduce costs, and achieve sustainability and wellness goals. Spaceflow offers integrations with IMAS, Flowbox, Comgy and Square Sense. How does it work?

Community Engagement
Empower your tenants with a user-friendly newsfeed where both property management and users can share events, polls, news, announcements… You name it.
Plus: For any type of content you share, you get instant feedback with likes and comments from your community.

Polls
Not sure how satisfied your tenants are with the life in the building or what amenities or events you should introduce?
Establish a true understanding of tenants' needs and demands via polls, and provide solutions to their challenges. Improve their satisfaction by letting them know that they're heard.

Event Management
Searching for an easy way to manage an event? Plan, promote and collect feedback for any building event from a single platform. Let the building community flourish, hassle-free.

Messages & Groups
Do your tenants want to plan a small group event, or connect with each other?
Allow tenants to socialize, plan events, coordinate meetings, and discuss building news via one-on-one or group messaging. Help all building occupants communicate better, from one channel.
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Requests
Elevator not working? Weak wifi?
Allow tenants to submit maintenance inquiries and feedback, so the building management can respond, track and act upon them smoothly. Improve tenant satisfaction by making maintenance pain-free and prevent sharing negative feedback publicly. How does it work?
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Digital Documents
Lease contracts, building rules, energy bills… Many documents to share, with many tenants, via many emails?
Organize, categorize and share various types of inputs in one click, be it a video or PDF. Help tenants reach important documents from anywhere, anytime.
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Vendors & Services
Tenants disassociated from life in the neighborhood?
Manage your properties’ partnerships with local vendors and service providers from one portal. Improve the tenant experience with a local business directory, special discounts and perks.
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Resource Booking
Occupiers hunting for the reception's opening time to book a meeting room, a parking spot, or just anything else?
Let tenants browse and reserve for any space or amenity in your building in one click. Unlock the full capacity of your building, stress-free.
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Visitor Management
Busy building, many visitors?
Let occupants authorize access to friends, couriers, or any type of guest, receive notifications when visitors arrive and save building staff time. Make living a breeze by streamlining day-to-day operations.

Custom Branding
Custom Branding lets your brand shine:. You'll get a dedicated brand or space logo within the app and as a user home screen icon as well as branded digital marketing materials and portfolio emails. Or, you can go fully white label – with your branded app released to the App Store and Google Play and custom colour skin of the app.

Marketing Materials
Marketing materials to support adoption and onboarding. Printed and delivered to your one location.

Integrations
Spaceflow integrates with wide range of other tech tools. Plus our experienced team is able to develop custom integrations.

Advanced Analytics
The analytics dashboards summarize all you need to know about your tenant-facing processes. What amenities are the most favorite? What building spaces are buzzing? Which activities do your tenants enjoy the most?
This helps you make data-based decisions – on the property, country and portfolio levels.

Implementation Support
Our Assigned Customer Success Manager is here to guarantee your launch will be smooth and successful, with everyone on board. Your customer success manager will walk you through the implementation process, conduct training for your team and property managers, configure the Spaceflow platform for opped-in modules and manage space set up and initiaI content upload.