BEFORE THE LAUNCH
Landlords’ top priority is to minimize vacant space whilst simultaneously increasing asset value. Weak tenant-centric capability and lack of data about tenants' needs and satisfaction might lead to loss of competitive advantage and thus losing clients.
Spaceflow helps landlords improve the building standard and tenant retention: having a tenant experience program in place means a holistic digital experience, highly personalized services based on behavioral data about tenants and community management support to attract and retain tenants.
Spaceflow is streamlining processes and building technology for both user and property management to ensure the best-possible experience in buildings.
We help our clients manage the value of their space by providing continuous data insights which enables a more precise decision making process, generating additional revenue from all transactions through transforming your property into a building-as-a-service in which tenants thrive.
We believe that it all starts with marketing and to ensure we help you on the way, there are a number of things we recommend you to use. First off, a physical marketing kit to spread awareness onsite. Using a number of methods is often the most effective way, so we also recommend leveraging your tenant happiness/onboarding managers and letting them spread the word about Spaceflow. In addition to this, we recommend using an email campaign where we can support you with templates and social media (if you use them) and other online channels you currently use to communicate with your tenants in order to have the widest possible reach – and so the biggest chance of getting everyone signed up.
In Spaceflow community engagement programs available in the UK, DACH region and the Czech Republic, we will set up a strategy for a launch event to kick-start your community in the most engaging way possible. Of course, our trained community managers in those regions can be on-site to introduce the full potential of the Spaceflow platform.
We use an easy process that typically looks something like this and can take anywhere from 1 week to 3 months based on your capacity and readiness to launch.
- Uncovering your needs
- Integrations, feature requests or other requests are solved
- Building profile set up
- Content is filled in
- Marketing campaign is sent out
- Go live to your occupiers! 🎉
We start off by uncovering your needs, set expectations and plan for the roll out during a kick-off call with your whole project team. Once we are all on the same page on how we can make sure you get the most out of the platform, it’s time to set up your first building profile/s with Spaceflow. Content is filled in the app and marketed by you, but we are here to support. And finally, the platform is ready for your occupiers to sign up.
There are no hidden fees on the Spaceflow side – all available 3rd party integrations are included and available according to the selected plan.
Third-party fees may be incurred based on their business model (sensors, SW license, or whatever the implementation is).