Supporting Hybrid Work

In an experience economy in one of the world’s busiest cities, London, one industry in particular remains largely stagnant: property. Consumers are becoming increasingly frustrated and starting to migrate not only to a hybrid work environment, but equally so rethinking their tenant experience, opting for solutions with as little friction and as much flexibility as possible. A problem with a solution, TSP managing agents are taking action and offering their tenants a 360 experience, where sustainability, connection, wellbeing, and technology take the main stage.

The alignment

TSP are forward-thinking property managers with £2bn+ worth of commercial real estate scattered across the UK. They are not traditional managing agents, instead they focus on technology and introduce their clients to transformative PropTech solutions like Spaceflow, providing a clear advantage over their competitors, building community and experience within their portfolio.

The solution

TSP has been powered by Spaceflow since September 2020, offering space-as-a-service with eight locations live on the app scattered across central London all the way from Bermondsey to Clerkenwell.

Throughout the pandemic, Spaceflow has engaged tenants with regular content, wellness perks like online yoga, and blogs on how to survive the pandemic, all the while providing TSP with the capacity to manage their buildings and utilize data to continue to plan, execute and implement better business decisions.

Hybrid working

Being on a premium Spaceflow plan, TSP is in regular contact with a Spaceflow dedicated community manager to develop strategies, stay up to date on new functionalities, and discover ways to reach out and engage with tenants, increasing occupancy levels.

‍

In addition to this, TSP is utilizing hot-desk booking within the app as an option to manage individual occupiers return to the office and ensure tenants feel safe as well as providing a tangible tool for them and their team to better manage the return to normal and manage hybrid working.

“We have enjoyed working with Spaceflow over the last few months. The app has assisted in building a community within our portfolio, enhanced the tenant experience and assisted our occupiers to safely manage their return to the office.”

^{Abigail Burt | Director, TSP}